The ExpressAddress Commitment to Your Privacy and Security:
Your privacy and the security of your personal information
are very important to us. To help ensure your privacy we provide
this notice that explains our online information and security practices.
You control what information you provide and which of the designated
organizations receive it.
Our site is a secure site. We take precautions
to protect your information. We employ Secure Socket Layer (SSL)
128 bit encryption technology. This technology is supported
by Netscape and Explorer versions 4.x and higher. If your browser
does not support this encryption technology, you will not be able
to use the system.
Your information is protected by encryption not only when you provide it to us, but also when
we send it to the organizations that you have selected. No technology
can completely guarantee the security of your information, but this
technology does make it very difficult for information to be stolen
or intercepted while being transferred and stored.
ExpressAddress computer systems used to process your transactions
employ strong controls to ensure the security of customer information.
Access controls, firewalls and other hardware and software security components are used to protect internal systems
from unauthorized access.
Information Collected by Technology:
ExpressAddress uses IP (Internet Protocol) addresses
to analyze trends, administer the site, track users movement
within the site, and gather broad demographic information for aggregate
use. An IP address is a unique address assigned to each computer
connected to the Internet. It refers to the standards in which computers
talk to other computers via the Internet. An IP address does not
personally identify you.
ExpressAddress Respects Your Wishes:
Only the organizations you choose will have access
to your information. The organizations that you do not choose will
not know that you have visited and used this site. We will not share,
sell, rent, give, trade or otherwise disclose any of the information
you provide to us to any organization you do not select.
Unless required to by a court order or by law, we will not make your information available to third
parties. In that case, we may be legally required to disclose your personal information. Only the information
specifically requested will be disclosed and we will take precautions to ensure that the request to disclose is
legitimate, and the information disclosed is kept confidential.
Once your information is forwarded to the organizations
that you have selected, it will be handled in accordance with their
individual privacy and security policies. Please be aware that ExpressAddress
is not responsible for the privacy practices of participating organizations.
We encourage users to be aware when they leave our site, and to
read the privacy statements of each and every web site that collects
personally identifiable information. This privacy statement applies
solely to information collected by this website.
Not all of the organizations will require all of the information
you will be asked to enter. Each organization will only be provided
with as much of the information as it requires in order to process
Updating the Policy:
The purpose of the Privacy and Security policy is
to provide flexible guidelines that can be adapted to meet the demands
of changing technology and the varying expectations of customers
regarding privacy. We may update this privacy and security policy
from time to time. We may add, modify, or remove portions of this
policy when we feel it is appropriate to do so. If we change our
policy we will post it to this page in a timely manner. The new
policy will apply to present and past users of our website and will
replace any prior policies.
Misuse of the Site:
The data held on the expressaddress.com host system
is CONFIDENTIAL and PRIVATE PROPERTY. Access to the data is only
available for authorized users and specified purposes. Unauthorized
entry and intentional submission of false information may subject
the user to civil and/or criminal sanction. Please only use our
site for the legitimate purpose for which it was created.
Use of Information:
ExpressAddress.com works with each organization to
identify the information required to make an address change on behalf
of the user. We then collect this information, while ensuring we
provide at least the same levels of protection against fraud that
the organizations would provide.
Our site denotes which pieces of information are
required by each organization. Users may choose not to provide certain
pieces of information, but ExpressAddress.com may not be able to
complete the associated address changes without it.
We will always use information in accordance with the privacy and
security policy under which the information was collected unless
we receive permission to do otherwise from you. If at any point
we decide to use personally identifiable information in a manner
different from that stated at the time it was collected, we will
notify users by way of an e-mail or phone, and then wait for their
consent. Users will have a choice as to whether or not we use their
information in this different manner.
The Information We Collect:
The types of personal information required by organization
to validate change requests, and which we collect are:
- Complete legal name of the customer
- Secondary customer name(s)
- Complete new mailing address (street/city/town/postal code)
- Complete service address/Land location/Lot Block
- Requested Service Date
- Organization(s) to be notified
- Account Number(s)
- Previous address
- Home phone number(s)
- Source(s) of income
- Work phone number
- Cell phone number
- Personal identification numbers such as Driver's Licence number,
Provincial Health Card number, or Social Insurance Number
- Date of Birth
- Name(s) of others authorized to represent the customer (eg.
- Names and telephone numbers of emergency contacts
- Nature of service
- Other information as required by organizations to meet service requirements
Once your information has been submitted the organizations
that you have selected will receive your request and the information
you provided. As well, your first and last name along with your confirmation number and the organizations you
selected is written to a report and sent to the website management company and kept in a secure environment. Fourteen days after you submit your requests all of
the data you entered will be deleted by ExpressAddress. This procedure is to
protect your information while meeting your needs for customer inquiries.
Please retain the confirmation number, which will be provided when
you complete a request, for any inquiries.
Questions or Concerns:
Express Address welcomes your comments regarding
this Privacy and Security Policy. Please contact us if you have
any questions about privacy and usage that were not answered here.
You can contact us at firstname.lastname@example.org.
For complete customer information, we suggest
that this Privacy and Security Policy be read in conjunction with